CustoQ is an AI-driven helpdesk designed to enhance clarity and boost conversions for small to medium-sized businesses (SMBs) and agencies. It offers a quick setup, typically around 60 seconds, and provides 24/7 customer support.
Key Features:
- Automated Knowledge Base: CustoQ automatically scans website content, help articles, and FAQs to build a comprehensive knowledge base.
- Quick Responses & Customer Questions: The platform provides concise, clarity-focused answers instantly, driven by starter questions to guide users.
- Embeds: Users can embed pages, documents, or videos directly into conversations, streamlining the support process.
- Weekly Rescans: CustoQ rescans website content weekly to ensure the knowledge base remains accurate and up-to-date.
- Privacy-First Approach: Messages are deleted after processing, and data is encrypted to ensure user privacy.
Use Cases:
- SMBs: Automate customer support, reduce support tickets, and improve customer satisfaction.
- Agencies: Offer 24/7 AI support to clients, boost conversions, and save time on repetitive tasks.
- Startups: Provide instant clarity to website visitors, turn confusion into conversions, and scale support efficiently.
